ISP, web hosting, broadband provider billing and management system to manage all aspects of the business (from billing, provisioning, tech support, etc.)
Price: $1000 Platform(s): Windows, Mac, Mac OS X, Red Hat Linux Requirements: N/A
SitePanel 2 is a fully-featured enterprise-level support and information centre for web hosts and their clients. The system allows submissions of support tickets by clients via email piping or the visually appealing (and skinable) web-based interface.
Price: $40 Platform(s): xNIX, Windows, Sun cobalt Requirements: PHP, mySQL
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
eSupport is one of the most feature packed support systems; in this tour you will find why over a thousand companies have decided to opt for eSupport and use it to process their daily support requests.